Frequently asked questions

No. Level 1 assumes no background in psychology, counselling or ministry. It explains trauma in plain language and builds from there.

The levels are designed to be taken in order, but you are free to start wherever makes sense for you.

Never. No lesson, assignment or quiz on this platform asks you to disclose your own experience.

Some exercises invite you to write privately for yourself. What you write stays with you unless you choose to share it with someone you trust.

Each level is between two and three hours of material. Most people spread that over several weeks rather than doing it in one sitting, which is the better way to work with this subject.

Your progress is saved lesson by lesson, so you can stop and come back whenever you like.

Yes. Each level closes with Freedom Focus sessions written for a facilitated group: an opening activity, teaching, written assignments and a step to take before the next meeting.

The final session, at the end of Level 6, is for facilitators and sets out how to run such a group safely.

English at the moment. Hausa, Yoruba, Igbo, French, Arabic and Swahili are planned, in roughly that order.

A range of local and international payment options are available at checkout, including card, bank transfer, USSD and mobile money.

You can also pay by direct bank transfer into our account, which we confirm by hand.

As soon as we have checked the transfer against our statement. Tell us you have sent it on the transfer page, quote the reference shown on your order, and upload the receipt if you have one. That is what lets us match the payment quickly.

Your courses open the moment it is confirmed, and you do not need to do anything further.

Each payment provider settles in its own currency. Choosing a local provider prices your order in naira; choosing an international one prices it in dollars. The total updates as soon as you pick a provider at checkout.

Yes. The earlier levels are free, and from time to time the whole catalogue is released at no charge for a particular programme or partnership.

If cost is the only thing standing between you and the training, write to us.

If something has gone wrong with your order or your access, contact us and we will put it right. Please include your order reference.

Finish every lesson in the course, and pass the final assessment where the course sets one. The certificate is then issued automatically and appears under My certificates.

Yes. Every certificate carries a serial number, and anyone can check it on the Verify a certificate page without needing an account.

The check shows the name, the course, the date of issue and the final score.

Open it under My certificates and choose Save as PDF. That opens your browser's print dialogue, where you can save it as a file or print it.

Correct your name under Profile, then contact us and we will reissue the certificate. Certificates carry the name on your account at the moment they are issued.

No. This is education. It explains trauma, offers practical skills and points to where further help can be found.

It does not diagnose, treat or replace care from a clinician. Level 3 covers knowing when to seek professional help, which is an important lesson in its own right.

Stop, and come back to it later. Nothing here has to be completed in one sitting and nothing expires.

If a particular lesson is consistently too much, skip it and carry on. Working at your own pace is not a failure of the course; it is how the course is meant to be used.

Your progress and quiz results are visible to you and to administrators of the platform. Written reflections you keep on paper or in your own notes are never collected.

Reviews you publish are public, under your account name.

Contact your local emergency services or a trusted person nearby. This platform is not monitored around the clock and is not an emergency service.

The Trauma Healing Coalition: the Unique Centre for Peacebuilding and Trauma Healing, the Community Development and Rights Advocacy Foundation, and Stichting Geloofsinburgering.

Yes. The curriculum may be used and distributed free of charge, provided the source is acknowledged as the Trauma Healing Coalition.

If you would like training for your staff or a programme run with you, get in touch.

The curriculum includes Scripture readings and reflections, and they can be skipped entirely without losing the teaching.

The psychological and practical content stands on its own, and the material is used by people of different faiths and of none.